iCall Record is a powerful and reliable hosted phone call recording solution for business that is legally compliant, protects the integrity of all recorded call information, and utilizes a user-friendly, web-based administration portal. Further, iCall Record requires no capital investment in hardware or software.
iCall Record works seamlessly with NetStream’s Hosted PBX solutions and enhanced SIP Trunking products. iCall Record is a value-added feature available for Enterprise Standard and Premium seats and SIP Trunking Executive and SIP Trunking Premium users. iCall Record enables both inbound and outbound calls to be recorded and stored as MPEG files for up to 30 days.
Up to 5,000 minutes per month of call recording is included per call recording user. Easy to use web-based administrative and user portals are utilized that provide access to recorded files, stored call detail records, and enable control of all call recording features. iCall Record is a feature-rich application that provides a pictorial and data overview of your company’s call usage, including:
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Calls by category |
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Frequent calls |
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Calls by location |
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Active callers |