HOSTED PBX

Reduce monthly overhead and enable your workforce with Unified Communications

Cisco IP Phone 7940G

The recent economic downturn has made it a necessity for small businesses to take a hard look at their monthly overhead and find ways to reduce costs across the board. Unified Communications (UC) enables small businesses to consolidate their telephone and data services into a single interface, enabling them to dramatically reduce their monthly telephone bill while increasing productivity.

Never let an important call go unanswered again! The following features available with our hosted service not only offer reduced cost compared to an ordinary PBX system, but allow more effective call management by reducing the number of unanswered calls as well as freeing up employee time for more important revenue-generating tasks.

•	Find Me/Follow Me – Call forwarding, simultaneous ring and sequential ring allow employees to answer calls in the field when their office number is dialed.
•	Remote Office – Remote employees have access to all of their in-office features, including extension dialing, transfers, conference calls, Outlook integration, directories, etc. Their caller id will display in the same manner as if they were in the office, so the person on the other end of the call does not know otherwise.
•	Auto Attendant – This feature fields inbound calls and directs them to the intended destination through automated interaction with the caller. Once connected to the Auto Attendant, the caller is played a greeting that provides a menu of options to complete call routing.
•	Hunt Group – Hunt groups allow incoming calls to a central phone number to be distributed among the members of that group according to a hunting policy, such as simultaneous, circular, regular, weighted and uniform.
•	Call Control Toolbar – The Call Control Toolbar is a desktop communications management product for everyday users of Microsoft Outlook, Microsoft Internet Explorer, or Mozilla Firefox with our hosted PBX service.
•	Voicemail – Along with standard voicemail functions, this service enables users to forward every incoming voicemail as a .wav file attachment to a designated email account.
•	IPFax Solution – This service gives your business the ability to receive incoming faxes via email. Beyond convenience, this service ensures the privacy of your communications.
•	Conference Bridge – This feature allows users to hold scheduled, recurring, non-reservation and ad-hoc conferences.
•	Instant Call Group – Instant Call Group allows a user to hold unscheduled conferences with a pre-designated group of members. Members are called using a single number and as the members answer, they are joined into a multi-way conference.